Membership Policy

Rules and Regulations – Please read carefully:

1. The customer is responsible for scheduling services.

2. The customer is entirely responsible for making the payment.

3. The customer must ensure that the chosen payment vehicle is enabled for payment.

4. Delay or failure to pay will result in the temporary suspension of benefits until the time of regularization.

5. The deadline for payment regularization is 5 (five) business days. After this period, the membership will be automatically canceled along with all accumulative benefits.

6. If the customer chooses to cancel the membership, the deadline is 10 (ten) days before the date of the next monthly payment (please pay attention to the date on which the subscription was made).

7. In case of membership cancellation, the customer will be able to use the services until the end of the monthly cycle corresponding to the last payment made.

8. After the cancellation, if the customer wishes to return to membership, it will only be possible after 60 days from the date of cancellation.

9. Our membership does not entitle you to a refund for the month that has already been paid, however we honor access to services and benefits until the end of the monthly cycle already paid by the customer.

10. If the membership client schedules services and is unable to attend, they must follow our cancellation/rescheduling rules. Failure to do so will result in the charge of a 50% fine equivalent to the value of the scheduled service.

11. The membership price is subject to adjustment. Any changes will be communicated with 30 days’ notice.

12. Any disrespectful action towards the barbershop team may lead to the termination of the membership subscription.

Notes

Remember to schedule your services in advance, use your bonuses and check if we have any temporary extra benefits.

Plausible justifications for delays or non-attendance will be evaluated and taken into consideration, we count on everyone’s common sense.