Cancelation and Lateness

1. 10 minutes late we do the service normally. In 11 – 15 minutes we do what is possible. 16 minutes you will miss your appointment or pass to do with the barber that is available.

2. If you have scheduled and confirmed the appointment on the app, you have 24 hours before the appointment to cancel. This way, we have enough time to put another customer on the schedule.
Cancellation with less than 24 hours or no show will be charged 50% of the service.

Notes
These measures are aimed to provide a better customer service. We always cherish the commitment to not delay and be entirely dedicated to the service of each one. It’s mpt fair to generate a delay in all the schedule due to late clients. That’s why we ser a time limit.

Plausible justifications for delays or no show will be evaluated and taken into account. We count on your common sense and partnership.